{"id":149,"date":"2025-09-29T11:39:04","date_gmt":"2025-09-29T09:39:04","guid":{"rendered":"https:\/\/www.habibi.louisst.o2switch.site\/blog\/?page_id=149"},"modified":"2025-11-03T11:00:14","modified_gmt":"2025-11-03T10:00:14","slug":"bts-ndrc-2","status":"publish","type":"page","link":"https:\/\/www.habibi.louisst.o2switch.site\/blog\/bts-ndrc-2\/","title":{"rendered":"BTS NDRC"},"content":{"rendered":"\n

MA FORMATION<\/p>\n\n\n\n

\ud83c\udf93 SUPALTA<\/mark><\/p>\n\n\n\n

Je r\u00e9alise ma formation au centre SupAlta, une \u00e9cole sp\u00e9cialis\u00e9e dans les formations en alternance et initial.
SupAlta propose diff\u00e9rents BTS dans les domaines du commerce, du marketing, de la gestion et de la relation client.<\/p>\n\n\n\t\t\t

\n\t\t\t\t<\/embed>\n\t\t\t<\/div>\n\t\t\t\n\n\n

Ce centre met en avant un accompagnement personnalis\u00e9, avec des professeurs disponibles et \u00e0 l\u2019\u00e9coute.
Les cours sont concrets et permettent de relier la th\u00e9orie \u00e0 la pratique, ce qui est essentiel pour progresser.<\/p>\n\n\n\n

Gr\u00e2ce \u00e0 SupAlta, j\u2019apprends \u00e0 d\u00e9velopper mes comp\u00e9tences commerciales, \u00e0 m\u2019exprimer avec confiance et \u00e0 mieux comprendre le monde professionnel.
C\u2019est une \u00e9cole dynamique qui aide vraiment les \u00e9tudiants \u00e0 r\u00e9ussir et \u00e0 atteindre leurs objectifs.<\/p>\n\n\n\n

\ud83d\udca1 Qu\u2019est-ce que le BTS NDRC ?<\/p>\n\n\n\n

Le BTS NDRC (N\u00e9gociation et Digitalisation de la Relation Client) est un dipl\u00f4me de niveau Bac +2.
Il forme des professionnels capables de g\u00e9rer et fid\u00e9liser une client\u00e8le, que ce soit en face \u00e0 face, \u00e0 distance ou via internet.<\/p>\n\n\n\n

L\u2019objectif de ce BTS est d\u2019apprendre \u00e0 :
    \ud83e\udd1d N\u00e9gocier et vendre efficacement ;
    \ud83d\udcac Conseiller et accompagner les clients ;
    \ud83d\udcbb Utiliser les outils num\u00e9riques (r\u00e9seaux sociaux, CRM, e-mails, etc.) pour g\u00e9rer la relation client ;
    \ud83d\ude80 D\u00e9velopper la pr\u00e9sence en ligne d\u2019une entreprise et animer un r\u00e9seau de partenaires.<\/p>\n\n\n\n

Les Mati\u00e8res <\/p>\n\n\n\n

Mati\u00e8res <\/td>1\u00e8re ann\u00e9e <\/td>2\u00e9me ann\u00e9e <\/td><\/tr>
Culture g\u00e9n\u00e9rale et expression<\/td>2h \/ semaine<\/td>2h \/ semaine<\/td><\/tr>
Langue vivante \u00e9trang\u00e8re (Anglais)<\/td>3 h \/ semaine<\/td>3 h \/ semaine<\/td><\/tr>
Culture \u00e9conomique, juridique et manag\u00e9riale (CEJM)<\/td>4 h \/ semaine<\/td>4 h \/ semaine<\/td><\/tr>
Relation client et n\u00e9gociation-vente <\/td>6 h \/ semaine<\/td>6 h \/ semaine<\/td><\/tr>
Relation client \u00e0 distance et digitalisation (RCDD)<\/td>5 h \/ semaine<\/td>5 h \/ semaine<\/td><\/tr>
Relation client et animation de r\u00e9seaux<\/td>4 h \/ semaine<\/td>5 h \/ semaine<\/td><\/tr>
Ateliers de professionnalisation \/ Projets<\/td>6 h \/ semaine<\/td>4 h \/ semaine<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
–<\/div>
DAYS<\/div><\/div>
–<\/div>
HOURS<\/div><\/div>
–<\/div>
MINUTES<\/div><\/div>
–<\/div>
SECONDS<\/div><\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

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